Your privacy matters. This Privacy Policy explains exactly what personal information orin23 collects, why we collect it, how we use and protect it, and what rights you have over your own data. We are committed to handling your information with full transparency and in line with internationally recognized data protection principles.
Privacy at a Glance
All data transmitted between your device and the orin23 Platform is protected by 256-bit SSL/TLS encryption — the same standard used by international banks and financial institutions operating in Indonesia.
Identity documents submitted during KYC verification — including KTP scans and bank account evidence — are stored in encrypted form, accessible only to authorized compliance personnel, and are never shared with marketers.
orin23 does not sell, rent, or trade your personal data to any third-party advertiser, data broker, or marketing network. Your information is used solely to deliver, improve, and secure the services you signed up for.
You have the right to access, correct, or request deletion of the personal information orin23 holds about you. Submit a data request to [email protected] and we will respond within 30 calendar days.
orin23 uses cookies strictly for session management, security, and platform analytics. We do not use third-party behavioral tracking cookies. A full breakdown of cookie categories and retention periods is provided in Section 7 of this Policy.
We do not hold your data indefinitely. orin23 applies clear retention schedules to every data category — account data, transaction records, and KYC documents each have a defined maximum storage period, after which they are securely deleted or anonymized.
Summary: This Privacy Policy ("Policy") describes how orin23 ("Platform", "we", "us", "our"), operated at https://orin23.cam, collects, processes, stores, and protects the personal information of users ("Player", "User", "you") who access the Platform. By registering an Account or continuing to use the Platform, you acknowledge that you have read and understood this Policy. If you do not agree, please discontinue use of the Platform and contact us to request Account closure.
orin23 is an internationally licensed online betting and casino platform serving the Indonesia market. As a platform that processes financial transactions and identity documents, we recognize the heightened responsibility we carry in relation to your personal data. This Policy has been written to be as clear and specific as possible — we avoid vague language wherever practical so that you always know exactly where your data goes and why.
This Policy applies to all personal data collected through:
This Policy should be read alongside our Terms & Conditions and Responsible Gaming page, which together govern your full relationship with orin23.
orin23 collects personal data in two broad ways: data you provide directly, and data collected automatically when you use the Platform.
Note on sensitive data: orin23 does not intentionally collect special-category personal data (such as racial or ethnic origin, religious beliefs, or health data) through its standard registration or gaming flows. If you voluntarily disclose such information in a support message, it will be used only to handle your query and deleted from active systems within 90 days.
orin23 uses your personal data exclusively for the purposes listed below. We do not use your data for any undisclosed purpose, and we apply the principle of data minimization — collecting only what is necessary for each stated purpose.
| Purpose | Data Used |
|---|---|
| Account creation and management | Name, email, mobile number, date of birth, username |
| Identity verification (KYC) | KTP/passport scan, bank proof, selfie |
| Processing deposits and withdrawals | Bank/e-wallet identifiers, transaction amounts, timestamps |
| Fraud prevention and AML compliance | IP address, device data, login history, transaction patterns |
| Customer support | Support communications, account history |
| Platform analytics and improvement | Usage data, session data, device data (aggregated/anonymized) |
| Responsible gaming monitoring | Betting history, session duration, deposit frequency |
| Promotional communications | Email address, mobile number (only with your consent) |
| Legal and regulatory compliance | All data categories, as required by applicable law |
orin23 will only send promotional emails or WhatsApp messages to Players who have explicitly opted in to receive marketing communications during registration or through their Account settings. You may opt out of marketing communications at any time by updating your notification preferences in Account Settings or by contacting [email protected]. Opting out of marketing does not affect transactional communications such as deposit confirmations, withdrawal notifications, and security alerts — those are sent regardless of marketing preference.
orin23 processes your personal data on one or more of the following legal bases, depending on the purpose of processing:
orin23 does not sell, rent, or trade your personal data. We share your data only in the specific circumstances described below, and only to the minimum extent necessary.
We engage third-party service providers who process data strictly on our behalf and under confidentiality agreements. These include:
orin23 may disclose your personal data to government bodies, regulators, law-enforcement agencies, or courts where we are legally compelled to do so by a valid legal order, warrant, or regulatory directive. Where legally permissible, we will notify you of such a disclosure prior to complying.
In the event of a merger, acquisition, or sale of all or part of orin23's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified by email at least 30 days prior to any such transfer, and you will retain the right to request deletion of your data before the transfer takes effect.
Absolute prohibition: orin23 will never share your personal data with third-party advertisers, data brokers, or affiliate marketing networks for the purpose of targeting you with advertising on external platforms.
orin23 implements a layered security architecture to protect your personal data against unauthorized access, accidental loss, and unlawful processing. Our technical and organizational measures include:
Despite these measures, no internet-based system can guarantee absolute security. In the event of a data breach that poses a material risk to your rights, orin23 will notify affected Players by email within 72 hours of becoming aware of the incident and will provide details of the nature of the breach, the data involved, and the remediation steps taken.
orin23 uses cookies and similar local storage technologies to operate the Platform securely and to understand how Players use it. We do not use third-party behavioral advertising cookies.
| Cookie Category | Purpose | Retention | Consent Required |
|---|---|---|---|
| Strictly Necessary | Session management, authentication tokens, CSRF protection, load balancing | Session / 24 hours | No (essential) |
| Functional | Remembering language preferences, UI layout choices, last-visited game category | 30 days | No (functional) |
| Analytics | Aggregated, anonymized Platform usage statistics — page views, session counts, error rates. Data is not linked to individual Player identities. | 90 days | Yes |
| Security | Fraud detection signals, device fingerprinting for anomaly detection, rate-limiting tokens | 7 days | No (security) |
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary or security cookies will impair the Platform's core functionality and may prevent you from logging in or completing transactions securely.
orin23 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and our gaming license obligations. The following retention schedules apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of Account + 5 years after closure | Legal / AML obligation |
| KYC identity documents | Duration of Account + 5 years after closure | Legal / AML obligation |
| Financial transaction records | Duration of Account + 7 years after closure | Financial record-keeping obligation |
| Betting and gaming history | Duration of Account + 3 years after closure | Responsible gaming / dispute resolution |
| Support communications | 2 years from last interaction | Legitimate interest (dispute resolution) |
| Analytics data (anonymized) | Up to 24 months, anonymized continuously | Legitimate interest (platform improvement) |
| Marketing consent records | Until consent withdrawn + 1 year | Legal (proof of consent) |
Upon expiry of the applicable retention period, personal data is either permanently deleted from all active and backup systems or irreversibly anonymized so that it can no longer be linked to an individual.
As a user of the orin23 Platform, you have the following rights in relation to your personal data. These rights apply regardless of your location, and orin23 is committed to honoring them in good faith within the timeframes stated below.
You have the right to request a copy of all personal data orin23 holds about you. We will provide this in a structured, machine-readable format (JSON or CSV) within 30 calendar days of receiving a verified request.
If any personal data orin23 holds about you is inaccurate or incomplete, you have the right to request correction. Minor profile details (email address, mobile number) can be updated directly in Account Settings. Legal name corrections require submission of supporting documentation to [email protected].
You may request deletion of your personal data. orin23 will honor this request where no overriding legal obligation requires us to retain the data. Note that transaction records and KYC documents are subject to mandatory retention periods under financial regulations and cannot be deleted during those periods, even upon request.
You may request that orin23 pause processing of your data in specific circumstances — for example, while you dispute the accuracy of data we hold. During a restriction, your data will be stored but not actively used beyond the minimum required to maintain your Account.
You may request that orin23 provide your personal data in a portable format suitable for transfer to another service provider. This right applies to data you provided directly (registration data, payment preferences) and does not extend to data derived from our analysis of your activity.
You have the right to object to processing based on legitimate interests (such as analytics) or for direct marketing purposes. An objection to direct marketing is always honored immediately. Objections to other legitimate-interest processing are assessed on a case-by-case basis.
Where processing is based on your consent (marketing communications, analytics cookies), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
How to exercise your rights: Submit a data rights request in writing to [email protected] with the subject line "Data Rights Request – [Your Username]". We will acknowledge receipt within 3 business days and complete the request within 30 calendar days. We may ask you to verify your identity before processing the request.
The orin23 Platform is strictly intended for adults aged 21 years and over. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the KYC process prior to the first withdrawal, and orin23 reserves the right to request proof of age at any point during the Account lifecycle.
If orin23 discovers or is notified that a registered Account belongs to an individual under the age of 21, the Account will be immediately suspended. Any balance held in the Account will be returned to the depositing payment method following an investigation, and all personal data associated with the underage Account will be deleted from active systems within 14 days of the suspension, subject to any mandatory retention obligations under applicable law.
If you believe a minor has registered an Account on orin23, please contact us immediately at [email protected] so we can take prompt action.
orin23 primarily processes and stores personal data on servers located within the jurisdiction covered by our international gaming license. In some cases, data may be transferred to and processed by service providers operating in other jurisdictions — for example, cloud infrastructure providers or game content studios based outside Indonesia.
Where such international transfers occur, orin23 ensures that appropriate safeguards are in place, including:
You may request details of the specific international transfer safeguards applicable to your data by contacting [email protected].
orin23 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or Platform functionality. When material changes are made — changes that significantly affect your rights or how your data is processed — we will:
For minor, non-material changes (such as formatting corrections or clarifications that do not alter the substance of the Policy), we will update the page without a separate notification. Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Policy.
If you do not agree with the revised Policy, you may request Account closure in accordance with the Terms & Conditions before the changes take effect, and any verified balance will be returned to your registered withdrawal method.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data orin23 holds about you, please contact us through the channels below. All contact details are provided as plain text — they are not clickable links.
We aim to acknowledge all privacy-related inquiries within 3 business days and resolve them fully within 30 calendar days. For data rights requests specifically, please include your registered username and the nature of your request in the subject line to help us process it promptly.
Related Reading
Our FAQ covers common questions about account security, KYC verification, and data handling. For the full legal framework governing your use of the Platform, review our Terms & Conditions. If you have a specific privacy concern, our support team is available every day from 08:00 to 24:00 WIB.